Remove scans and OCR results locally
Delete captured pages, imported images, recognized text, PDFs, drafts, and saved results inside the product or through the device file manager or photo library. Clearing product storage or uninstalling may remove remaining local working data, but not copies saved elsewhere.
Remove cleanup items with care
Review selected items, delete them through the cleanup function or operating system, and empty the device trash only when ready. Some platforms retain recently deleted items temporarily. Super Ants cannot remotely delete or restore content held only on your device.
Keep an independent copy of anything important before bulk deletion.
Check exports and backups
A scan or result may remain in a cloud drive, print queue, email draft, messaging service, shared folder, computer, or device backup that you selected. Delete each copy through that destination’s controls. Removing the source product does not remove independently stored exports.
Request deletion of company support records
Email [email protected] from the address used in the support exchange. Use “Data Deletion Request” as the subject and give the approximate date, product context, and support subject needed to locate the record. Do not attach unnecessary documents.
Use store and advertising controls
App stores control download, purchase, trial, subscription, refund, review, and store-account records. An advertising provider controls information it processes independently. Use the applicable store privacy tools, subscription settings, device advertising controls, or provider request route. Uninstalling does not cancel a subscription or erase independent records.
Prepare a focused request
- State whether you seek deletion, access, correction, or another privacy right.
- Identify the support email, approximate dates, and subject.
- Name the platform and country or region only where relevant.
- Do not send passwords, full identity documents, or unrelated files unless requested with an explanation.
Verification and authorized agents
We may confirm control of the email or compare limited details with an existing support record. An authorized agent may need to show authority to act, and we may separately confirm the request with you where permitted. Verification information is used only to protect the request process.
Timing, exceptions, and results
We respond within the period required by applicable law. Limited records may be retained for security, fraud prevention, accounting, legal claims, or another lawful obligation. Protected backups may remain inaccessible until overwritten in normal rotation. We will explain the action taken or the lawful reason a request is limited.
Appeals, complaints, and related policies
If applicable law grants an appeal, our response will explain the route. You may also contact a competent privacy authority. For help, email [email protected]. Read the Privacy Policy for processing details and the Terms of Service for product conditions.